Privacy Policy
Last Updated: 13 December 2025
1. Introduction
Welcome to Cellar Bank (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Website URL] or purchase our products.
2. Age Restriction (Important)
Our website and products are intended only for individuals who are of legal drinking age in their jurisdiction of residence (e.g., 21+ in the US, 18+ in the UK/Australia/Malaysia). We do not knowingly collect personal information from individuals under the legal drinking age. If we learn that we have collected information from a minor, we will delete it immediately.
3. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or place an order.
- Payment Data: Financial data, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. [Note: We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Payment Processor Name, e.g., Stripe/PayPal].]
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
4. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you to:
- Process your payments and fulfill your orders (including age verification).
- Email you regarding your account or order.
- Send you a newsletter or marketing information about new cocktails or promotions (you can opt-out at any time).
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Improve our website and product offerings.
5. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Legal Obligations: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
6. Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
7. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate data.
- Request deletion of your personal data.
- Withdraw consent for marketing communications.
To exercise these rights, please contact us at the contact information provided below.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Cellar 25 Sdn. Bhd.
No. 25, Jalan Pandak Mayah 5,
Kompleks Cayman, Kuah,
07000 Langkawi,
Kedah Darul Aman,
Malaysia.
